The Rules of Purchase & Sale
- Rules of Purchase and Sale of Goods.
1.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when purchasing goods in the online shop https://xinculture.store.
1.2. The seller reserves the right to change, repair or supplement the rules at any time, taking into account the requirements of the legal acts. The buyer is informed by the shop's website about the current rules. The Rules apply in the store valid at the time of the order.
1.3 Buyers that can enter into a contract with the Seller include:
1.3.1. Factor Natural Persons, T.Y., Persons with adulthood whose capacity is not limited in court order;
1.3.2. minors from 14 to 18 years old, only with the consent of parents or carers, except when they are self-disposed of their income;
1.3.3. legal entities;
1.3.4. authorised representatives of all persons above.
1.4 The contract for sale of goods considered formed at the moment when the Buyer has proceeded to checkout in the online shop, provided the the delivery address, chosen the payment method, confirmed getting familiar with these Rules, and successfully transferred the money via their chosen payment method.
- Buyer‘s rights and obligations.
1. The Buyer has the right to purchase goods in the online store in accordance with the procedure established by these Rules and other information sections of this online store.
2.2. The Buyer has the right to withdraw from the contract of sale of goods with the store by notifying the Seller in writing (by e-mail, indicating the product to be returned and its order number) no later than within 14 (fourteen) business days from the date of delivery, unless the contract may not be terminated in accordance with the laws of the Kingdom of The Netherlands.
2.3. The Buyer may exercise the right provided for in 2.2 only if the goods have not been damaged or their appearance has not substantially changed, nor has it been used.
2.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
2.5. By using the store, the buyer agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of The Kingdom of The Netherlands.
- Seller’s rights and obligations.
3.1 The Seller undertakes to make efforts to enable the Buyer to properly use the services provided by the e-shop. The seller does not provide any guarantee that the electronic store will operate continuously or that the data transmission will be error free. The Seller is not liable for any losses of the Buyer related to the malfunctioning of the e-shop and / or data transmission mistakes.
3.2 The seller, in case of material circumstances, is not able to offer ordered goods to the Buyer, undertakes to offer the similar goods, and the Buyer refuses to accept the analogue of the goods by returning the money paid by the Buyer within 14 business days. In this case, the Seller is relieved of liability for failure to provide the goods.
3.3 The Seller undertakes to comply with the other requirements specified in these Rules.
3.4. If the Buyer tries to damage the stability and security of the Seller’s online store or violates it‘s obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer’s access to the online store.
3.5. The Seller undertakes to respect the Buyer’s right to privacy of the Buyer’s personal information specified in the online store registration form.
3.6. The Seller has the right to cancel his order without notifying the Buyer in advance, if the Buyer does not pay for the goods within 5 (five) business days.
3.7. The online store has the right in all cases not to enter into a sales contract with a specific Buyer who has placed an order, including but not limited to cases where the Buyer has withdrawn from the sales contract and returned the goods 2 (two) or more times in the last 12 months or the buyer does not meet the requirements stated in section 1.3 of the Rules.
- Ordering goods, prices, payment procedure, terms.
4.1. In the online store Buyer can buy around the clock, 7 days a week.
4.2. The Agreement comes into force from the moment the Buyer finishes with the payment, and upon receipt of the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer.
4.3. If the buyer notices an error in the order or wishes to cancel the order, he must immediately contact xinculturestore@gmail.com.
4.4. The prices of the goods in the online store and in the formed order are indicated in euros, including VAT. The online store reserves the right to change the prices of goods in the event of changes in tax rates.
4.5. The buyer undertakes to pay for the goods immediately. If you do not receive payment within 3 days. from the day of order confirmation, the order is cancelled.
4.6. Only upon receipt of payment for the goods, the formation of the parcel of goods begins and the term of delivery of the goods begins to count.
- Presentation of goods.
5.1. The goods are delivered by the Seller’s authorised representative (courier).
5.2. The seller presents the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary, in addition, are not applicable where the Seller's stock is not the necessary goods, and the buyer is informed of the shortage of the goods ordered. At the same time, the buyer agrees that in exceptional cases, the submission of goods may be delayed due to unforeseen circumstances outside the Seller. In this case, the seller undertakes to contact the buyer immediately and harmonise the terms of the goods.
5.3. In all cases, the seller is exempt from liability for the liability of the deadlines if the goods are not submitted or submitted in time for the fault of the buyer or from the circumstances of the seller.
5.4. If the goods are damaged outside of the handling of the seller then the seller is not liable for these damages.
5.5. The Buyer must in all cases immediately inform the seller if the consignment is presented in a compounded or otherwise damaged package if the consignment contains unsolicited goods or inappropriate quantity, incomplete product set.
- Product quality, guarantees.
6.1. The details of each product sold in the store are generally indicated in the product description attached to each product.
6.2. The Seller is not responsible for the fact that the goods in the online store may not correspond in their colour, shape or other parameters to the actual size, shape and colour of the goods due to the characteristics of the monitor used by the Buyer.
- Return and replacement of goods.
1. Deficiencies of sold goods are eliminated, low-quality goods are replaced, returned in accordance with the laws of The Kingdom of The Netherlands. In all cases, the money for the returned goods is transferred only to the payer's bank account within 14 days.
7.2. In order to return the item (s) based on the rules 7.1. Point, the Buyer may do this within 14 (fourteen) working days from the date of delivery of the goods to the buyer, informing the seller in the contact section of the means of transport, indicating the returned brand name, order number and reason for return.
7.3. The following conditions must be observed when the buyer returning the goods:
7.3.1. The returned item must be in original orderly pack;
7.3.2. The item must be pristine the buyer;
7.3.3. The product must not be used, not lost in the appearance of the merchandise (non-damaged labels, non-phase films, etc.) (This item does not apply if the defective product is returned);
7.3.4. The returned item must be the same kit as the buyer received it;
7.3.5. The return of the item must be submitted to its acquisition document.
7.4. The seller has the right to accept the Buyer's returned goods if the Buyer fails to comply with 7.3. The article sets out the procedure for returning the goods.
7.5. When returning the received not the product and / or a defective product, the seller undertakes to withdraw such goods and replace them with similar suitable goods.
7.6. In the event that the Seller has no suitable goods, the Buyer shall be returned to the amount paid excluding the price for the presentation.
- Liability of Buyer and Seller.
8.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.
8.2. The Buyer is responsible for the actions taken using this online store.
8.3. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and the obligations of the Buyer, did not read these Rules, even though he was given such an opportunity.
8.4. If the Seller’s online store contains links to the e-mails of other companies, institutions, organisations, individuals or websites, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.
8.5. In the event of damage, the guilty Party shall indemnify the other Party directly.
- Final provisions.
9.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of The Kingdom of The Netherlands.
9.2. Xin Culture Sole Proprietorship has the right to partially or completely change the Rules by notifications in the online store https://xinculture.store.
9.3. Additions and amendments to the rules comes into force from the date of their publication, i.e. from the day they are placed in the online store system.
9.4. If the Buyer does not agree with the new version of the Rules, the Buyer has the right to refuse it in writing by e-mail xinculture@gmail.com provided that the Buyer does not use the services of the online store.
9.5. If after the addition or amendment of the Rules the Buyer continues to use the services provided by the online store, it is considered that the Buyer agrees with the new wording.
9.6. All disputes arising out of the implementation of these Rules shall be settled by negotiation. In case of failure to reach an agreement, disputes shall be resolved in accordance with the procedure established by the legal acts of The Kingdom of The Netherlands.